Let’s talk about negative feedback. Facebook tracks negative feedback for you in Facebook Insights under the “Reach” section of the navigation. The following is a screenshot of our Center for Rural Enterprise Engagement Facebook Page from last week. I have circled the places you need to look for when searching for this in your page's … Continue reading Keeping Positive in a Negative World: Understanding and tracking negative feedback in Facebook
We constantly hear from small business owners and social media marketers that they have a hard time engaging with their fans on Facebook. In this video, we introduce you to Facebook engagement metrics and how to use a simple formula to identify what type of content your audience is craving.